500 characters max
Production & Delivery Information
• Free worldwide delivery • 10% off with subscription • Pick-up point selected at checkout • Made to order — production time up to 7 days • Delivery in 3–7 business days, depending on destination
Made in UAE
Shipping Policy
Order Processing Time
All AWAASHI pieces are made-to-order with meticulous craftsmanship. Please allow up to 5 business days for order processing before shipment.
Delivery Timeframes
UAE Delivery: Orders typically arrive within one business day from dispatch.
International Delivery: Orders are shipped via DHL Express and typically arrive within 2-3 business days from dispatch.
Delivery times are estimates and may vary due to customs clearance or carrier delays.
Shipping Confirmation
You will receive a confirmation email once your order has been shipped.
Urgent Orders
If you have a special occasion and require early delivery, please contact our customer service team before or after placing your order so we can confirm availability and expedite your shipment.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Return & Cancellation Policy
Returns & Exchanges: As made-to-order luxury items, our products can be returned or exchanged only if defective or damaged upon delivery.
Cancellations: Orders can be cancelled within 48 hours of placement. Once production begins, cancellations are no longer possible.
Design Changes: You may request to exchange the design within 72 hours of order placement, before production begins.
Quality Concerns: If you receive a defective or damaged item, please contact our customer service team within 2 days of delivery for assistance.
Description
Maintenance & Care
Product Features







